As a service, not only to our patients, but the entire Jacksonville community, we now provide at-home allergy testing. Currently the million-dollar question people are asking themselves is “Is it allergies? Or do I have the Coronavirus!?” because allergy symptoms are much like those of the Coronavirus. What does this mean for you? You’ll be able to administer your test in the comfort of your home without ever stepping foot in our clinic.

So how do I receive my testing kit?

You may not even have allergies or the related symptoms, but being proactive in your health is always recommended.

Here’s how you can receive your test kit:

1. Call our office at 904-645-0777 and schedule an Allergy Telemedicine appointment. This appointment will be done virtually and/or over the phone and takes 15 minutes. You do not come to our office for this appointment. See below for more details on Telemedicine appointments.
2. At the time of your appointment our provider will contact you and obtain personal health of information.
3. At the conclusion of your telemedicine appointment, our provider will submit an order to our laboratory and your test kit will be sent directly to your home.
4. Once received, administer your test kit and send it back to the laboratory using the pre-addressed return envelope.
5. Once the lab receives your test kit, they will send your results to our clinic within 48 hours.
6. Once we receive your results, our staff will contact you to schedule your follow-up telemedicine appointment so that our provider can provide you with your results.

Simple as that! With our at-home testing kit, you now have the ability to be more proactive with your health all while under the guidance of a healthcare provider and without ever leaving your home.

Understanding Telemedicine and How It Works

Our top priority is and has always been to provide our patients with exceptional healthcare services you need and deserve. Now more than ever, it is vitally important to us that our patients have access to our healthcare providers during this time, whether that be from near or far. We also understand how isolating, and even scary at times, the current situation is surrounding COVID-19. We are here for you.

As a quick reminder, Physical Healthcare of Jacksonville REMAINS OPEN and is actively continuing to treat and care for our patients in our clinic. Under the direction of Governor DeSantis’, we are considered an ESSENTIAL CRITICAL INFRASTRUCTURE, which directs us to stay open to treat patients. In a time such as this, we feel incredibly grateful to be able to continue to provide care to our patients, as well as, be a resource to those in need of direction when it comes to their health.

With that said, we recognize the crucial need for our patients to remain under our care and direction… even if that means doing so from the comfort of your home. Because of this need, we are now fully equipped to provide Telemedicine Appointments to our patients.

You’ve probably heard the term “telemedicine” or “telehealth” recently, but aren’t sure how it works? A Telemedicine appointment is a virtual office visit between you and one of our providers. In place of an in-office appointment, a Telemedicine appointment is conducted by online chat, teleconference, or phone. It may sound complicated and you might be saying to yourself “that sounds way too technical for me!”, but rest assured we’ve made it as simple as possible for even the most “technologically challenged”.

So, here’s how it works… Schedule an appointment just as you normally would by calling and/or texting our office.

1. Select the day and time and we schedule your appointment.
2. When you schedule your telemedicine appointment, you’ll indicate how you’d like to connect with our provider- phone, teleconference, or online chat.
3. You will receive appointment reminders as you normally would, as well as, any further direction needed to connect with our provider at the time of your appointment.
4. At the time of your appointment our provider will contact you to start your appointment… Simple as that!

More good news… your Telemedicine appointments are covered by insurance!

We love our patients and we love our community. Providing access to quality healthcare and healthcare providers during a time that people have never felt more isolated or alone is our ultimate goal. We are here for you and we look forward to connecting with our patients and their families in our clinic or virtually.

PLEASE NOTE: Our new Telemedicine Appointment option and at-home allergy testing option is in HIGH DEMAND, so do not wait to schedule your appointment. Call or text our office at 904-645-0777 for available appointment times and be sure to let our staff know of any changes to your contact information or insurance.

REMINDER: We are now offering…. Anti-Viral/Anti-Bacterial Immune Boosters. Actively treating patients receive their first Immune Booster FREE OF CHARGE!

So, What Is It!?

Engystol® is an immunostimulant medication which has been scientifically proven to significantly reduce the duration and severity of symptoms during an acute viral infection (when given as a treatment) and help protect against subsequent infections (when given as prophylaxis). Speak to one of our providers for more information and to schedule your treatment.

Our Engystol treatment protocol is prescribed in a series of 3 injections. Actively treating patients will receive their first Engystol injection completely free of charge. The remaining 2 treatments are $40 per injection ($80 total).

If you have a friend or family member that you would also like to receive an Engystol treatment series, the cost is $40 per injection ($120 total).

If you would like to schedule your Engystol Anti-Viral/Anti-Bacterial Immune Booster series or Telemedicine appointment, call our office at (904) 645-0777 to schedule.